Privacy Policy
Smart Remodel Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, protect, and process information obtained through Smart Remodel Solutions and related websites, landing pages, forms, applications, and services (collectively, the “Site”).
By accessing or using this Site, submitting information, or requesting information regarding home services products or services, you acknowledge and consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Mobile Information & SMS Data
Mobile Information & SMS Data. If you opt in to text messages, your mobile number and the fact of your consent are shared with the specific provider(s) identified at the point of consent and listed on our Marketing Partners page, so they can contact you about the service you requested. We do not sell mobile data to unrelated parties. To stop, reply STOP; for help, reply HELP. Msg frequency varies; msg & data rates may apply.
If you do not agree with this Privacy Policy, please discontinue use of the Site and do not submit information.
- Information We Collect
We may collect information that identifies, relates to, describes, or could reasonably be linked to you, including:
Personal Information
- Full name
- Email address
- Telephone number
- Physical address
- City, state, ZIP code
- Property information
- Home ownership status
- Project details
- Service interests and preferences
- IP address
- Device identifiers
- Browser information
- Geolocation information (where permitted)
- Information voluntarily submitted through forms, surveys, chats, or customer support
Technical Information
When you visit our Site, we may automatically collect:
- Device type
- Operating system
- Browser type
- IP address
- Referring websites
- Date and time of access
- Pages viewed
- Clickstream activity
- Advertising identifiers
- Session information
- How We Use Your Information
We may use your information for business and operational purposes including:
Service Delivery
- Responding to your requests
- Matching your inquiry with service providers and contractors
- Providing quotes and requested information
- Facilitating communication regarding requested services
Marketing and Communications
We and our marketing partners may contact you regarding:
- Home improvement services
- Solar services
- Roofing
- Windows and doors
- HVAC
- Remodeling
- Home maintenance
- Related products and services
Communications may occur through:
- Telephone calls
- Automated dialing systems
- SMS/text messages
- Live agents
- Artificial intelligence systems
- Direct mail
- Online advertising
Message frequency varies. Message and data rates may apply.
Consent to receive marketing communications is not a condition of purchase.
- Sharing Information
We may share your information with:
Marketing Partners and Service Providers
We may share information with:
- Contractors
- Advertisers
- Home service providers
- Lead buyers
- Marketing partners
- Technology vendors
- Customer support vendors
- CRM providers
- Analytics providers
These parties may use your information to contact you regarding products and services you requested or may be interested in.
Legal Compliance
We may disclose information:
- To comply with legal obligations
- To respond to subpoenas or court orders
- To protect rights and safety
- To investigate fraud or unauthorized activity
- To enforce our Terms and Conditions
Business Transfers
If we merge, sell assets, reorganize, or undergo a business transition, information may transfer as part of that transaction.
- Cookies and Tracking Technologies
We and our third-party partners may use:
- Cookies
- Pixels
- Web beacons
- Session tracking tools
- Analytics tools
- Advertising technologies
These technologies help us:
- Improve website performance
- Understand user behavior
- Measure advertising effectiveness
- Deliver targeted advertising
- Personalize content
You may disable cookies through your browser settings, although certain functionality may become unavailable.
- Interest-Based Advertising
We and third parties may use information collected from your interactions with websites and applications to display advertisements tailored to your interests.
You may opt out of certain targeted advertising through:
Digital Advertising Alliance Opt-Out
Network Advertising Initiative Opt-Out
Opting out does not eliminate advertisements entirely.
- Telephone Consumer Protection Act (TCPA) Notice
By submitting information through this Site, you may provide prior express written consent for Smart Remodel Solutions and its marketing partners to contact you through:
- Live calls
- Automated telephone dialing systems
- Artificial or prerecorded voice calls
- SMS/text messages
- Emails
This consent applies even if your telephone number appears on:
- Federal Do Not Call registries
- State Do Not Call registries
Consent is not required as a condition of purchasing any goods or services.
- Your Privacy Rights
Depending on your state of residence, including residents of California, Florida, Virginia, Colorado, Texas, and other applicable jurisdictions, you may have rights including:
- Right to know what information we collect
- Right to access collected information
- Right to correct inaccurate information
- Right to delete personal information
- Right to opt out of targeted advertising
- Right to limit use of sensitive information where applicable
- Right not to be discriminated against for exercising privacy rights
To submit a request:
Email: compliance@smartremodelsolutions.com
We may verify identity before processing requests.
- California Privacy Rights (CCPA/CPRA)
California residents may request:
- Categories of information collected
- Sources of information
- Business purposes for collection
- Categories of third parties receiving information
- Specific information collected
California residents may also request deletion or correction where legally applicable.
Requests may be submitted to:
Email: compliance@smartremodelsolutions.com
- Data Retention
We retain information only as long as reasonably necessary for:
- Business purposes
- Legal obligations
- Compliance requirements
- Fraud prevention
- Dispute resolution
- Contract enforcement
- Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no internet transmission or storage system can be guaranteed to be 100% secure.
- Children’s Privacy
This Site is intended solely for individuals age 18 or older.
We do not knowingly collect personal information from anyone under age 18.
If we become aware that information from a child has been collected, we will take reasonable steps to remove it.
- Third-Party Websites
Our Site may contain links to external websites and services.
We do not control third-party privacy practices and are not responsible for their content, policies, or actions.
Users should review the privacy policies of third-party websites separately.
- Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes become effective immediately upon posting. Continued use of the Site following updates constitutes acceptance of revised terms.
- Contact Information
If you have questions regarding this Privacy Policy or your personal information:
Smart Remodel Solutions
Email: compliance@smartremodelsolutions.com Website: Smart Remodel Solutions